AW
Adrian Wong · Co-founder & lead technician
Leak detection specialist. Twelve years in commercial maintenance before VaporDex. Speaks English, Mandarin, Cantonese.
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A small workshop in Bangsar. Seven techs. Two dispatchers. One promise.
VaporDex started in 2017 as a two-person plumbing crew running out of a converted shop-lot on Jalan Maarof. We never wanted to be the biggest service in KL — we wanted to be the most careful.
How we came to be
Adrian Wong and Wei Lim spent a decade between them on the maintenance side of a hotel group, then walked away to start something more personal. The original idea: a plumbing service where the same person who scopes your job also closes it out — and where invoices match the quote, line for line.
Eight years in, that idea has not changed. We have added five more technicians, a renovations coordinator and a dispatcher, but the working principle is the same. One lead tech, one customer, one continuous conversation.
- Founded January 2017, Bangsar
- SPAN-licensed plumbing & CIDB-registered renovation works
- Seven full-time technicians plus weekend reservists
- Workshop and dispatch desk on Jalan Maarof
How we work
Three convictions that haven't budged since 2017.
One lead
The technician who scopes your job is the technician who finishes it. We do not pass customers between desks.
Quote = invoice
If a job grows beyond the original scope we stop and re-quote. We do not surprise customers with extras on the final bill.
Photo everything
Every fitting, every joint, every before-and-after — filed under your address. You get the album the night the job closes.
Stay local
We do not bid for KLCC-wide tenders or Penang projects. Our promise of "we'll be there in an hour" lives or dies on geography.
The crew
Names you'll meet.
Not a head-shot ego wall — just a quick introduction so you know who is talking to you when the WhatsApp pings.
WL
Wei Lim · Co-founder & renovation lead
Runs the bathroom-renovation track. Quiet, dry sense of humour, never misses a measurement. Bahasa, English, Hokkien.
SR
Siti Rahimah · Dispatch & scheduling
The voice on the phone before 9 pm. She remembers your unit number better than you do. Bahasa, English.
RK
Raj Kumaran · Senior technician
Drain jetting and CCTV inspections. Patient with old buildings, gentle with old residents. Tamil, English, Bahasa.
TH
Tan Hoong · Apprentice (year three)
The youngest on the team, fastest on the tiling jobs. Studying part-time toward his SPAN plumbing licence.
JL
Jaya Letchumi · Customer care & aftercare
The check-in WhatsApp two weeks after your job is almost always from her. Tamil, English, Bahasa.
By the numbers
Eight years, sober counted.
8,400+
Domestic jobs completed across Greater KL since January 2017.
4.9 / 5
Average Google rating across 612 verified reviews.
54 min
Median time to arrive on a declared emergency call-out.
0
Times we have asked for an upfront deposit on a repair under RM3,000.
Care to talk to us?
Whether it is a leak, a renovation, or a question about a quote you got elsewhere — we are happy to chat.