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Three ways in. Pick whichever is least painful for you.
Phone is fastest for urgent jobs. The form here is best for renovations and quotes. WhatsApp suits photo-heavy follow-ups. Email is read but slower.
Duty desk · 24/7
Picked up by a real dispatcher day and night. Emergencies prioritised after 9 pm.
Workshop & visit address
Lot 14-3, Jalan Maarof,
59000 Bangsar, Kuala Lumpur, Malaysia
Walk-ins welcome 10 am – 5 pm Mon–Fri. Phone first; we're often out on site.
Legal entity
VaporDex Home Services Sdn. Bhd.
SSM Reg. No. 202301045783 · SPAN PL/EW Cat B · CIDB Grade 3
Message received — thank you.
One of the dispatchers will reply on WhatsApp within 25 minutes during business hours. Outside of those, expect us by mid-morning.
When we are on the line
Hours, in plain text.
The phone is always answered; the workshop and scoping team work to a more human schedule.
Duty desk
24 hours, 7 days. Real dispatcher, not a voicemail. Calls take priority after 9 pm.
Scoping visits
Mon–Sat, 8 am – 7 pm. Sunday slots by prior arrangement.
Workshop walk-ins
Mon–Fri, 10 am – 5 pm. Closed Saturday and Sunday for site work.
Holiday cover
Reduced crew on Hari Raya, CNY and Deepavali first days. Emergency line still answered.